Spark

2.1. Email Templates

Spark introduces email templates to save time when you regularly write similar emails. You can create your own templates for reports, pitches, guides, updates, etc. When composing an email, choose the needed template, and Spark adds the recipient's name or highlights the places you need to modify for this specific recipient.

To use templates in Spark, you need to update it to version 2.1. If it hasn’t updated automatically, open the App Store > Updates, find Spark and tap Update.

Creating a template

Launch Spark, tap at the top left, open Settings > Templates and tap Add Template. If you have a team in Spark, the app asks you where to create a template: In your team’s folder or in your own one.

In the Name field, write the name of your template. The name displays only in Spark and helps you search through your templates. Fill the Subject: field and write the template text.

Note: If you want to create an HTML email template, insert the HTML code in the text field, and Spark recognizes it.

Use placeholders for your and your recipient's names. Spark automatically fills them out based on the information in the To: and From: fields when you compose an email. Tap wherever you want to insert a name, select Add placeholder and choose the needed one from the list.

 

You can add a custom placeholder to fill out manually when sending an email. For example, you may create a placeholder for the actual numbers in your weekly report. Choose Custom placeholder and type its name. All changes in your templates are saved automatically.

If you want to add a file or an image to your template, tap at the bottom right.

The templates you create sync across all your devices. You can create a template on your Mac and use it on your iPhone and vice versa. Learn more about the sync option in Spark.

Note: When you create a template in your team’s folder, it becomes available for all of your teammates across all their devices.

Sending a template

Tap the Compose icon  to create a new email.

Please add the recipient’s email address in the To: field before applying a template. Spark uses the information in the To: field to replace a placeholder with the recipient’s name. Once applied, the template can’t update automatically based on the To: field.

After filling the To: field, tapat the bottom and choose a template from the list. To find the template quickly, type its name in the search field.

When you apply a template, Spark replaces the blue placeholders with your and your recipient’s names. Please check the names before sending. The To: field may contain a company’s name or no name at all. This depends on the settings the recipient has chosen for his or her email account.  

Note: You can change your name which displays in the From: or To: field via Settings > Mail Accounts > [your account].

If you have added custom placeholders, you need to fill them with actual data. Tap the placeholder and type your text.

When you’re finished, tap at the top right. Spark warns you if any of your placeholders are empty.

Note: Spark can’t update the names in the placeholders when you change a recipient in the To: field while composing an email. If you want to choose the other recipient, delete the email body, change the email address in the To: field and apply the template again.

Managing templates

To see the templates you or your teammates have created, go to Settings > Templates. You can quickly find the needed template by typing its name in the search field. Tap the template to view or modify it.

You can copy or move a template to a different folder. For example, you can share your template with your team. Open a template, tap at the top right, choose Copy or Move and select your team’s folder.

 

To remove a template, tap and choose Delete. Please note: You can’t undo this action!

Our team is happy to hear what you think about the templates and how they benefit your workflow. If you have ideas for how we can improve templates, write us using this contact form.

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