Spark for Mac

3.7. Cannot receive push notifications

Check if the following settings are enabled for Spark on your device: 

  • Select the preferences of your choice in System Preferences > Notifications > Spark.
  • Open Spark > Accounts... > select the account and set up Smart or All Notifications. 

To learn more about Smart Notifications please visit this page.

NOTE: if you are using corporate network/ VPN connection/ Proxy services, we recommend that you contact your system administrator and make sure Spark is allowed to send you push notifications on the server level. 

If it doesn't help out, please contact us and indicate the problematic email account we should check for you. 

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